Uploading issues

Hi i just wondered if anyone else has been having issues with documents loading. 2 of my students have had issues finding my documents. One uses an ipad and the other uses a laptop. How come I am having issues with the positioning of my documents all of a sudden. My other students are fine.

Can someone explain what they think is happening. I can see through the viewing hub. They can write either side of it but they can’t scroll down or across
Any advise would be appreciated.

Hi @Jowilliams51,

I’m sorry to hear you’re having issues uploading documents to the Online Classroom - please can you get in touch with us whether it’s via email at support@tutorful.co.uk or giving us a quick call on 0114 383 0989 - our office is open Monday to Friday 9am - 7pm. We’d love to help you further with this issue.

Abbie :smiley:

Yes me too! They go to the side under the student photo so I can’t see it all but the student doesn’t seem to have an issue with it.

We both use laptops.