Hi all tutors, students and parents
We just wanted to let you know that we’re delaying recording access slightly as we’re fine tuning some technical requirements and wanted to add some additional things before going live. These are shown below:
- We won’t share recordings for free video chats
- Free video chats are meant to be an opportunity for students, parents and tutors to initially meet each other and we understand that sometimes sensitive information is shared during these meetings
- We also understand it’s not a lesson, so recordings of these won’t be used for revision or recapping content in the same way other lesson recordings are intended to be used
We also wanted to make everyone aware that although we’ll always record lessons for safeguarding purposes it is possible to request for a recording to be hidden if there’s a valid reason. This can be requested by the student, parent or tutor. You can find more about this by following the FAQ links below:
We have communicated the delay to our students and assured them that we are working hard to make this a successful and beneficial update to how our recordings work.
We also wanted to explain the reasoning behind keeping recordings for a year. We made this decision based on the majority of students and parents seeing value in being able to use a recording for revision or to recap a topic. Students with looming exams may want to look at content they covered some time ago.