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Have you updated your Free Video Chat notice period preferences?

Good afternoon everyone, I hope you are all having a great week so far! :smiley:

We’ve made a change to our Free Video Chat feature to allow you more control over when a free video chat gets scheduled in between your lessons. The notice period allows you to change when a student or parent can schedule a free video chat with you, up to 4 hours before the free video chat.

As this is a new change, we wanted to make sure you were aware so you can change the notice period preference in your account, if you haven’t done so already! If you aren’t sure how to update your preferences, please visit this link to our how-to FAQ!

Let us know if you have any questions!

Have a lovely rest of the week!

Kind regards,



This is great news Natalie i always have a issue with the video chats and sometimes I can not book so have to call you guys up.

But I have since resolve the matter!


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