This is a major problem, and is obviously the reason that potential clients are contacting tutors who they believe live in their local area.
I googled “piano lessons in Bath,” which took me straight to the Tutorful Ad. When a potential client clicks on the ad and is greeted by “find your perfect online tutor in Bath” (or wherever they’re from), it’s no wonder people assume that all the tutors listed are from that area. This is extremely misleading, and has to be the reason that tutors are constantly being messaged to give face-to-face lessons from people in all parts of the country.
If Tutorful are offering online lessons exclusively, then there is absolutely no need for this type of confusion, as it simply doesn’t matter where the tutor lives.
Myself and others have argued that the tutor’s location should be included during any search. Firstly, this would make no difference to anybody searching for online tuition; and secondly, having the tutor’s location clearly stated gives tutors the chance to book face-to-face lessons - and going by the many enquiries I’ve had, and also keeping an eye on the jobs board, I would estimate that the majority of clients searching for lessons still assume that lessons are face-to-face rather than online.
Tutorful very obviously want to phase out all face-to-face teaching, but when clients are being led to believe that there’s a huge choice of tutors in their local area, it’s absolutely no surprise that tutors are constantly being inappropriately messaged for face-to-face lessons.
The outcome of all this is that tutors’ booking scores are being unfairly impacted because of Tutorful’s lack of clarity. This has been going on for too long, and I’m afraid it’s long overdue that Tutorful gives its tutors the support they deserve by getting rid of such confusion, and making it crystal clear exactly what they’re offering potential clients.