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Cancelling Lessons & Requesting Refunds

Hi everyone! I’m Lewis and I’m part of the Student Team at Tutorful :wave:

As a team, we want to make the process of finding a great tutor as hassle-free as possible, but we also want to make sure that the website and app are easy to use for everyone! I, personally, understand things much better when I am able to see how it is done myself, and so we decided it would be a great idea to provide short, instructional videos that show how to use the different features on the website and the app! I have attached two links below to the videos I have recently completed which show how to cancel lessons and how to request a refund. I hope this helps anyone like me who understands and learns better being able to see how things are done. Please let me know if you find these useful and if you would like more videos to be created!

How to Cancel a Tutorful Lesson: https://www.youtube.com/watch?v=4m6McqjjvDo&t=4s

How to Request a Refund: https://www.youtube.com/watch?v=q2qMNAXtz8c